PERRY, Okla. – The Ditch Witch organization, a Charles Machine Works company, is launching a new website to enhance the user experience by offering a modern look and functionality, new and enhanced interactive features, an easy-to-use customer account portal, faster access to local dealer information and more.
The Ditch Witch organization was founded on turning customer needs into solutions, and has always engaged customers. The company's new website continues this tradition by providing customers with easier access to tools and product information they need to make their jobs easier.
A tool debuting with the new website is HDD Advisor, a web-based tool that enables customers to quickly determine the right tooling configuration for their Ditch Witch or Vermeer directional drill string – everything from the drill pipe to the saver sub to the backreamer. A new time- and money-saving tool, HDD Advisor is among other interactive features available through the website's new Quick Tools page.
The new website showcases a new myDitchWitch customer portal that serves as an access point to Parts Lookup, Quick Tools and HDD Advisor, and also allows customers to set their dealer preference, manage their account profile and more.
Ditch Witch dealer information is more prominent on the new website. A My Dealer button on the main navigation page automatically brings up local dealer contact information, a link to a targeted dealer page with special offers and new product information, and a link to the dealer's website.